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| Last Grand Tropic Suites Hotel Reviews - 7 Unbiased Traveler Review (s) |
 2/5 Posted by MR. GASKILL, David, United Kingdom in January 2007
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| "I have stayed at this hotel before and experience was far from satisfactory. I returned on this occasion for two reasons.
1. I was told that the rooms were being refurbished.
2. The very large living rooms in the suites are ideal for my business needs.
The refurbishment appears to consist only of repainting the rooms and replacing the dial-up Internet connection with broadband.
The armies of cockroaches are still present.
The broadband Internet connection is not very broad and works only intermittently. (The dial-up, while being achingly slow - 10 k -, was at least reliable). The telephone in the living room was so old that all the numbers had been worn off the keypad.
The air-conditioning is still inadequate and is not capable of reducing the room temperature much below 25 degrees in the afternoon.
An attempt to toast a slice of bread on the grill in the microwave resulted in a loud bang, the lights went out and the air-con stopped working.
The restaurant food and service remain dreadful; a lamb chop took 25 minutes to arrive and was so tough as to be virtually uneatable.
All that being said the living room is, so far as I'm aware, larger than that in any other Suites Hotel in Jakarta; the hotel staff are unfailingly courteous and cheerful as they do their best to be helpful amidst the crumbling infrastructure..." |
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2/5 Posted by Venus, Hong Kong in January 2006
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| "The hotel is the worst one that I stay in my whole life, I have been travelled to more than 15 countries, with 40 cities. I have never seen a brand name hotel has such a worse cleaning and maintainence. For example, the towel is very dirty which I cannot use it after changing and changing. The bedline with a lot of black dot in it. The floor of the bathroom/kitchen is black, seems no cleaning is provided. The bathtub is worser than I expect, which you cannot even to take a bath. Shower is broken... It is not a star-rated hotel. And I will not stay at any Mercure group hotel again..." |
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 4/5 Posted by Aasim A.F, Saudi Arabia in November 2005
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| "The mercure Slipi very good Hotel( apartment ), nice staff friendly and helpful, large rooms, good location, good restaurant, very nice swimming pool, however the hotel lack of good maintenance , proper furnishing and the housekeeping is not that good specially the cleanness of bedcovers, other than this the hotel in general very good" |
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 3/5 Posted by maureen mordey, United Kingdom in July 2005
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| "We were given a very spacious apartment which wasvery impressive except that decor needed upgrading cannot comment on standard of regular rooms Food was good and cheap in restaurant but hotel hosted a wedding and pool and restaurant were closed to guests for most of the day which was inconvenient" |
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3/5 Posted by Ming Leong, United States in July 2005
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| "We stayed twice for a total of 8 nights. Nice large rooms and nice swimming pool. However the maintenance is poor to substandard. We once had to move because the shower is broken, the door lock is broken and the toilet dont flush. Other rooms have broken floor tiles and dirty walls. Room cleaning often miss items such as soap, towells and toilet paper at different times. Poor management and just substandard performance. 4 stars?? no way. 2 stars is more appropriate." |
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