Hotel Review posted by Jeremy Cooling, United Kingdom in March 2006
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Traveler Rating:
 2/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
Families
Couples/Romantics
Seniors
 Business
Eco Adventure
Would I stay at this location
again: No way!
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Check in took nearly half an hour with no explanation, it wasn't busy or any obvious reason for th delay, no information offered by the staff. Got to the room (8th floor) the carpet was covered with cigarette burns and stained. The chez lounge was threadbear and almost in holes in places. The sink in the bathroom had big cracks in it and the toilet was leaking noisily. The room generally was in very poor condition and not very clean. Complained straight away "some one will call" was the response from reception. Two and an half hours later nothing, so back to reception. "Have you reported this before?" ok, keep calm. So they'll send Housekeeping to look at the room, they come, I have to go back to reception to tell them, why? We'll send someone else from Housekeeping, again why. Four hours have nearly passed, finally offered an alternative on the eleventh floor, not great. Carpet still heavily burned and stained. No apology of any kind. The hotel is tired, needs a refurbishment or at least decorating and a good clean ans something done about the staff. So be warned....if I hadn't already paid for six days we would have left and did look eslewhere in case they didn't change the room, that's how bad.
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This Aston Atrium hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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2 out of 2 AsiaRooms users found this review to be helpful.
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| Last Aston Atrium Hotel Reviews - 11 Unbiased Traveler Review (s) |
 5/5 Posted by MR. HANAFI, Mohd, Malaysia in August 2008
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| "everything is perfect except for the part that we have to wait almost 3 hours to check in beacuse it takes a long time for them to get the room. however, when you get the room, everything else is perfect" |
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 4/5 Posted by MR. NAGEL, Dominik, Germany in May 2008
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| "It was a nice stay at the Aston Atrium Hotel Jakarta. The hotel employees are very obliging. The rooms are clean and beautiful. For breakfast, you can choose of a wide range of goodies. The price for an extended night was fair. In summary, it was a pleasent stay. Thanks!" |
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 3/5 Posted by Aziz, Saudi Arabia in January 2008
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| "it was a good hotel. regarding services, i just needed making up the room daily and that was good. the pool was in very nice shape but shallow. the bathroom was also nice and clean but not fancy." |
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2/5 Posted by MR. SHARIF, Yousef, Saudi Arabia in November 2007
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| "the hotel do have problem in processing the Check-in and check out. it takes very long time.
Regards," |
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5/5 Posted by MRS. GIORGETTI, MARCELLA, United Kingdom in October 2007
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| "I really enjoyed this hotel and the staff were very kind and friendly. We had quite a lot of contact with them. I greatly appreciated the swimming pool and used their gym facilities and spa, which was very good.
And we look forward going there again. " |
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All Aston Atrium hotel reviews >>
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